Congrats on launching your first website.
You’re all excited about the website and the orders that you’re about to get.
In the first month, the orders were as expected. You’re celebrating. You’re giving time to family, and there is a perfect work/life balance. However, suddenly you feel like there is no traffic on the website.
You check, and you came to know that there is a 500 internal server error on every page of your website. There is no need to panic. It is just a simple 500 internal error on your WordPress website, and there is a way out of it. There are ways in which you can get out of it.
In a WordPress website, internal server errors are the worst form of mistakes. They usually don’t tell what the core of the problem is? So they are hard to figure out.
Here are a few pointers which can help you to deal with internal server errors hands-on and do something about it without taking anti-depressing tablets.
Switch on the debugging
Whenever WordPress puts a white screen of death at your face, fire-up the debugging. You might not be able to figure out the problem instantly, but you will gain some insights which can help you to solve the issue.
To do this, you need to make some changes in your wp-config.php file. First open the file, next, search for WP_DEBUG. If you’re able to find this line of code, just simply set the value of WP_DEBUG to true.
If there is no such value, you can create one on your own.
define( “WP_DEBUG”, true );
If you’re lucky enough, your errors will disappear. Moreover, you’ll come face-to-face with the real problem. The issue which is causing the real problem in your code.
From here figure out where is the problem. If the error is due to some plugin, disable the plugin and hit refresh.
Until the problem is not resolved, it is a good practice to keep the debugging-on.
Deactivate all the plugins, and you’re one step closer to resolving the internal server error.
Another way to figure out what is the problem with your theme is to install the default theme and see if the error still exists. If the error is gone, this means the problem was in your theme.
Monitor your .htaccess file
.htaccess is a file which contains all the rules on how the server will respond in certain circumstances. The primary function of this type of file is to rewrite all the URLs and prevent access to any malicious content to your website.
You can use FTP editor to see if the .htaccess file is present in the root folder of your WordPress website. However, before you do it, ensure that the FTP editor hides the file before you check this out.
If the error is not fixed, the real problem is in your .htaccess file. Try to restore the file and delete some blocks and check if the website is back again. If the website is not working, you can contact a website developer to help you out with the problem.
Increase your memory
If you’ve ever worked for a professional digital agency in Australia, you should’ve come across this issue. If your WordPress website is for shared environments, this might be the issue. Open your wp-config.php file which is in the root directory of WordPress. Here, search for WP_MEMORY_LIMIT. If the file exists, change the value to “64M” if there is nothing there, paste the following code:
If this does the job, this means that the issue is temporarily solved. The chances are that you have some faulty piece of code somewhere which is exhausting your memory. This is mainly some code in the plugin. Disable plugins and see if the problem goes away or not.
Consult your hosting service
This rarely happens. However, sometimes the issue is due to some problem with the host. The issue sometimes is genuine, and the host doesn’t even know about it. If you contact the host, they might be able to figure out the problem and guide you on how to resolve the issue first-hand. If the issue is from the host, you might also ask them for suggestions on what caused the problem and how can you prevent the problem in the future.
The last resort
Do this, when you’ve run out of ideas, and you’re unable to contact your developer. Google some DIY regarding How to reinstall WordPress and check the comments on that video. Alternatively, you can check out this WordPress Update and see how it will go.
To conclude it all
The internal server error that occurs in a WordPress website is not due to actual server faults. Many of the time, it is due to the mistakes that are mentioned above. If you can identify the error from the methods mentioned above, it means that you can resolve it yourself.
These are not sophisticated issues and can be fixed by following the things mentioned above.
I feel that debugging and resolving the issue yourself it more efficiently because you’ll know exactly what went wrong and how can you fix it.